Professional billing services

Professional billing
built on
clarity

Specializing in Behavioral Health, Registered Dietitians & Occupational Therapy. Queen City Billing brings 21+ years of revenue cycle expertise and deep SimplePractice knowledge to your practice.

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Per-Claim Rate
$5.50
No hidden feesFlat rate
Intro Rate
$4.50per claim
Self-pay claimsNo charge
Specialization
FocusSpecialty Practices
PlatformSimplePractice
Experience21+ years
Why Queen City Billing?

Specialty-focused
billing expertise

Each specialty carries unique billing nuances, from time-based CPT coding and authorization tracking to payer-specific documentation requirements and telehealth regulations. Our expertise ensures claims are submitted accurately and managed with precision.

Specialty Practice Experts

We specialize in Behavioral Health, Registered Dietitians, and Occupational Therapy. Accurate medical coding, authorization tracking, and payer-specific policies are our daily work.

SimplePractice Expertise

We work exclusively on SimplePractice and know the system inside and out. Already on it? Great. Not yet? It's easy to switch and we'll show you everything you need to know.

Dedicated, Personal Service

You are never treated as a volume account. Each client receives a dedicated billing contact who understands their account and communicates clearly and consistently. Our processes are built around your operational needs.

Affordable, Transparent Pricing

$4.50 per claim introductory price, then $5.50 per claim after. Not a percentage, no monthly minimums, no surprises. Self-pay clients are always free.

Proven results

Performance you can measure

We manage your revenue cycle with clearly defined benchmarks. Our structured processes and proactive follow-up support predictable cash flow and reduced administrative burden.

95%+

Net Collection Rate

90%+

First Pass Resolution Rate

< 5-8%

Initial Denial Rate

< 40

Days in Accounts Receivable

< 15%

A/R Over 90 Days

24-72 hr

Charge Entry & Claim Submission

Monthly

Comprehensive KPI Reporting

Pricing

Simple, honest pricing

No percentage of collections. No monthly minimums. Just a flat per-claim rate that keeps more money in your practice.

$4.50
per claim
Introductory rate. Same full service — eligibility, coding review, submission, posting.
$5.50
per claim
Standard rate after intro period. Self-pay claims are never charged. No hidden fees, ever.
$75
per hour
SimplePractice setup, configuration, credentialing services, and past claims resolution. Pay only for the hours you need.

Ready to simplify your billing?

A structured, professional partnership focused on compliance, operational efficiency, and the long-term financial health of your practice.

Get in touch
About

Meet the founder

Queen City Billing provides structured, revenue-focused billing services for Behavioral Health Providers, Registered Dietitians, and Occupational Therapists.

Briana Markle Lubitz, B.S., CPC

Briana Markle Lubitz, B.S., CPC

Owner & Founder, Queen City Billing LLC

My entire career has been rooted in billing and revenue cycle management. For over 21 years, I have built my expertise around understanding how healthcare practices succeed financially, and where they struggle.

I began in chiropractic and massage therapy offices, where I developed a strong foundation in insurance processes, patient balances, and payer communication.

I then spent 14.5 years supporting a specialty practice, ultimately serving as a Revenue Cycle Supervisor. During that time, I gained deep expertise in denial management, insurance aging, payer negotiations, workflow development, and team leadership.

But what I discovered along the way is what I truly love about Revenue Cycle Management: supporting providers who want to leave large group settings and step out on their own, so they can regain control of their practice, their schedule, and their income.

Too often, talented clinicians feel stuck in big organizations where they have little control over operations, reimbursement, or decision-making. I'm passionate about helping providers confidently transition into independent practice, knowing their revenue cycle is stable, compliant, and strategically managed.

Three years ago, I launched my own company with a clear mission: to support providers with expert, reliable, and transparent revenue cycle management.

What drives us

Built on these principles

Keep Costs Low

Small practices shouldn't pay enterprise prices. Flat per-claim billing keeps your overhead predictable and affordable.

Empower Providers

You should understand your own billing. I keep you informed, answer your questions, and make sure you're never in the dark.

Patient Care First

Every minute you spend fighting claims is a minute away from your patients. I handle the billing so you can do what you do best.

Want to learn more?

I'm happy to chat — no obligation, no pressure.

Get in touch
Services & Pricing

What you get at
$5.50 per claim

Full-service professional billing on SimplePractice. Every claim is handled from eligibility check through payment posting — no extra charges, no surprises.

01

Eligibility & Benefits Verification

Before a claim goes out, I verify patient eligibility and benefits to catch issues upfront — reducing denials and speeding up payment.

Insurance Check Benefits
02

Coding Review

Every claim is reviewed for accurate CPT and ICD-10 coding before submission. Correct coding means fewer denials and faster reimbursement.

CPT ICD-10 Accuracy
03

Claim Submission

Claims are submitted electronically through SimplePractice with payer-specific requirements handled. Clean claims that get paid the first time.

Electronic SimplePractice
04

Payment Review & Posting

When payments come in, I review them against expected reimbursement and post to your account. Underpayments are caught and addressed.

ERA/EOB Posting Review
05

Self-Pay Claims — No Charge

Self-pay and cash-pay claims are processed at no cost to you. You only pay for insurance claims that require submission and follow-up.

Free Self-Pay
Additional services

Hourly services

Need help beyond claim-by-claim billing? These services are available at $75/hour.

SimplePractice Setup & Configuration

$75/hr

Full platform setup including insurance payer configuration, billing preferences, claim defaults, and workflow optimization. Get SimplePractice running right from the start.

Credentialing Services

$75/hr

Provider credentialing and re-credentialing with insurance payers. We handle the paperwork, follow up on applications, and keep your credentials current.

Past Claims Resolution

$75/hr

Have outstanding or denied claims from before we started working together? I'll work through your backlog, refile where possible, and recover what's owed.

Patient financial management

Collecting what patients owe

Strong revenue cycle management includes effective patient cost-share collection. We handle this seamlessly within SimplePractice.

01

Secure Credit Card on File Processing

We utilize the secure payment functionality within SimplePractice to process deductibles, copayments, and coinsurance after insurance adjudication.

Copays Deductibles Secure
02

Mailed Patient Invoices

For clients who prefer or require paper billing, we manage professional invoice mailing with accuracy checks prior to release.

Paper Billing Statements
03

Ongoing Balance Monitoring

We oversee statement cycles, monitor aging patient balances, and address declined payments promptly.

Balance Tracking Collections
Getting started

Four steps to get
your billing running

1

HIPAA & BAA

Review, sign, and return the HIPAA Business Associate Agreement.

2

Provider Details

Fill out and return the provider details spreadsheet with your practice info.

3

SimplePractice Access

Share your login or add me as a Biller in your SimplePractice account.

4

W-9

Provide a copy of your W-9 and we're ready to start billing.

Ready to get started?

Reach out and we can have you up and running in days, not weeks.

Get in touch
Contact

Let's talk about
your practice

Whether you're ready to get started or just have questions about our billing services, I'm happy to chat. No pressure, no sales pitch.

Briana Markle Lubitz, B.S., CPC

Owner, Queen City Billing LLC. I'm available by phone, email, or Zoom — whatever works best for you. Reach out and I'll get back to you within one business day.

Phone (716) 320-0773
Email info@queencitybilling.com
Office Lancaster, NY
Virtual Meetings Zoom and phone calls available
Hours Mon - Fri, 8:00 AM - 5:30 PM EST

Send me an email

Tell me a bit about your practice — specialty, approximate claim volume, or any questions you have.

Email info@queencitybilling.com